![]() If you modify a particular recurring lecture capture plus live webcasting event (e.g.Workaround: Wait a minimum of 5 minutes before re-inserting the SD card and rebooting Pearl Nano if the SD card is ejected while files are uploading to Panopto. If the SD card is immediately re-inserted, Pearl Nano must be rebooted before Pearl Nano will detect it. If the SD card is removed while a recorded event is uploading to Panopto, uploading is interrupted and the file does not upload however, the event in Panopto appears as upload complete.Workaround: Enable the channel for the Pearl Nano remote recorder in Panopto. If the Pearl Nano channel is not selected when setting up the Pearl Nano remote recorder in Panopto, you can still create an ad hoc event using Pearl's Admin panel or front screen however, the ad hoc event isn't actually created on Pearl Nano or recorded.Vertically oriented images display horizontally in the layout editor.The Status section of the HDMI video input page does not indicate when the video input signal is interlaced.Workaround: Due to color space limitations (YUV with 2x2 subsampling), the cropped region's dimensions must be set to even values. Recording and streaming are not affected. This happens when the device or web browser you're using with the admin interface has a different approach to composing layout. Cropping a video source to 16:9 using the layout editor may not scale correctly and can appear as a thin line in the layout editor.Workaround: If the network connection is severed during a AFU transfer, the process must be restarted from the beginning, and the transfer must proceed without interruptions to the network. The expected behavior is that the file transfer would restart, but there is sometimes a time desync that results in a failed transfer. AFU to Amazon Web Services S3 Simple Cloud Storage transfer sometimes does not recover after the network connection is cut.Alternatively, restore the channel by restarting the device. ![]() Workaround: This can be prevented by disabling Use current signal resolution as frame size on the Channel encoding settings page. This includes scaling settings, output resolution or frame rate, and disconnecting/reconnecting an input. Changing input settings for an HDMI or SDI input can cause the Pearl Nano's channel to stop working.Limitation: When encoding 720 ♄80i and 720 ♅76i HDMI™ video signals that have a YUV 4:2:2 color space and a bit depth of 24 bits, black visual elements such as a background display as green.H.265 encoding over SRT from a Haivision Makito encoder cannot be decoded by Pearl Nano.Workaround: use a lower output frame rate. Pearl Nano 1080p 60fps HDMI output may seem shaky at times.If this problem is observed, check the CPU load from your system's Info page. Workaround: Pearl Nano is a powerful system capable of many simultaneous tasks, but like any other computing device, it has finite resources. ![]() Limitation: When Pearl Nano is overloaded, video frames or audio samples can be dropped causing variable frame rate and audio cracks.This is expected behavior, Pearl can only modify audio inputs that are encoded in a channel. In Pearl Nano front screen if audio input is not assigned to channel no Gain dropdown box appears. ![]() Workaround: Change screens, navigate to a different section of the touch screen and then back to the channel and the audio should resume.
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